Your account
Review what we hold, change your login, and update the details we share with your matched professionals.
Identity
Your name is locked once your account is created. If you need to change it, email team@offeraccepted.co.uk with proof of name (e.g. driving licence).
- First name
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- Last name
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- Account created
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Email address
This is the email you sign in with and where we send confirmations. Changing it sends a verification link to the new address; the old one stays active until you click through.
Password
Pick something you don't use elsewhere. We don't store this in cleartext, can't recover it, and don't share it.
Contact details
Used when you instruct a professional through us. Editable here or on the match-with-pro screen.
Property you're buying
The professionals we match you with use this to scope quotes and visits.
Agent or owner on file
We coordinate visits through whoever can grant access to the property: an estate agent, the current owner, or you if you already own it.
Account closure
If you want to close your account or delete your data, email us. We'll handle GDPR right-to-erasure within 30 days.
Email ops to close my account